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Forrester Research, Inc.
- Cambridge, MA / New York, NY / Atlanta, GA / 3 more...
Partner with cross functional stakeholders on the design, development, and execution of instructionally focused learning standards and deliverables across multiple modalities. Develop learning assets that are highly engaging and use innovative blends of modern learning options. Provide strong visual guidance to multiple training projects on learning components fit to over
Posted 5 days ago
Forrester Research, Inc.
- Cambridge, MA / Norwalk, CT / Dallas, TX / 5 more...
Identify key business leaders and build long term relationships with VP and C level influencers and buyers. Pursue business development opportunities with prospective and existing premier clients to meet enrichment and renewal goals. Lead the strategy and plan development of premier accounts. Maximize efficiencies and identify potential opportunities where Forrester can a
Posted 5 days ago
Forrester Research, Inc.
- Cambridge, MA / Nashville, TN / Norwalk, CT
Customer Success Manager, III Job Locations US MA Cambridge | US TN Nashville | US CT Norwalk Category Customer Success Job Description Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their conv
Posted 5 days ago
Forrester Research, Inc.
- Cambridge, MA / Chicago, IL / Seattle, WA / 4 more...
Customer Success Manager, II Job Locations US MA Cambridge | US IL Chicago | US WA Seattle | US TN Nashville | US PA Philadelphia | US GA Atlanta | US NC Charlotte Category Customer Success Job Description Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. For
Posted 5 days ago
Forrester Research, Inc.
- Cambridge, MA / McLean, VA / Austin, TX / 6 more...
Customer Success Manager, III Job Locations US MA Cambridge | US VA McLean | US TX Austin | US TN Nashville | US PA Philadelphia | US GA Atlanta | US NC Charlotte | US IL Chicago | US WA Seattle Category Customer Success Job Description Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe
Posted 5 days ago
Support employees by answering phone and email questions via the EX resource center inquiry platform. Efficiently assist employee requests per the service level agreement and, when appropriate, route the question to the applicable team member. Collaborate with team members in creating and/or reviewing EX process documents to pursue continuous improvement and alignment wit
Posted 6 days ago
Forrester Research, Inc.
- Cambridge, MA / McLean, VA / Seattle, WA / 6 more...
Strengthen premier client relationship health post sale, and embed oneself as a client advocate in client accounts to drive high engagement, strong renewal rates, and higher wallet share and generate additional enrichment opportunities. Plan and execute a premier client engagement strategy, informed by the client executive's overall account strategy. This includes conduct
Posted 6 days ago
Forrester Research, Inc.
- Cambridge, MA / Norwalk, CT / New York, NY / 6 more...
Deliver client facing engagements (guidance sessions) to support client needs and drive further engagement, client retention, and growth. Develop innovative foundational frameworks and models to illustrate and enable product management best practices. Ensure client facing content is engaging, actionable, and meets expectations for unparalleled quality. Support and influen
Posted 6 days ago
Answer and route all incoming phone calls and faxes. Greet and log all visitors. Verify health form completion for all individuals. Administer the visitor and employee parking validation process. Enforce Forrester's front desk security access protocol. Partner with meeting hosts to ensure successful client experience. Maintain a neat, organized lobby; assist in maintainin
Posted 10 days ago
Salesforce Developer Job Locations US MA Cambridge Category IT/Technology Management Job Description Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress.Forresteritesbring a diversity of opinions and the courage of their convictions to collaborate on the ideas a
Posted 12 days ago
Salesforce Developer Job Locations US MA Cambridge Category IT/Technology Management Job Description Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress.Forresteritesbring a diversity of opinions and the courage of their convictions to collaborate on the ideas a
Posted 12 days ago
Forrester Research, Inc.
- Cambridge, MA / New York, NY / Norwalk, CT / 8 more...
Manage and execute on all tasks related to engagements for clients, including scheduling of calls, note taking, event management and facilitation, and expectation setting. Regularly evaluate and communicate status of ongoing projects, identify any bottlenecks or risks, and manage expectations as needed. Utilize internal systems to document engagement status, recognize rev
Posted 12 days ago
Strengthen the client's relationship health postsale by deeply embedding in the accounts to drive high engagement. Serve as a client advocate, driving strong renewal rates and higher enrichment by understanding the client's business initiatives and mapping to Forrester's portfolio of products and services. Create, execute, and deliver a strong client engagement strategy,
Posted 12 days ago
Forrester Research, Inc.
- Cambridge, MA / New York, NY / McLean, VA / 8 more...
The Senior Analyst works as part of a high performing team with a strong emphasis on collaborating with others in all aspects of the job. The Senior Analyst is expected to Develop a deep understanding of what Forrester clients require to be successful as application development and delivery professionals, with a focus on how they help their organizations evaluate and deve
Posted 12 days ago
Develop and communicate a deep understanding of how technology will drive the future and what strategies CIOs and CTOs need to enable our clients to deliver long term success for their customers, employees, and company outperforming the competition. Conduct primary research to produce in depth analyses that convey new ideas framed specifically for our CIO/CTO clients, tec
Posted 12 days ago
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