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Program Assistant
Waltham, MA / Boston, MA
Job Description
Program Assistant
The Baker Center for Children and Families (also known as Judge Baker Children's Center), promotes the best possible mental health of children and families through the integration of research, intervention, training, and policy.
Job Title: Program Assistant
Department/Program Title: CET
Summary of position: The Program Assistant will provide a wide range of support services to the Senior Director of Outpatient Clinical Services, Assistant Directors of CET, Director of Business Operations, Director of Clinical Operations, as well as staff clinicians and internal trainees. The Program Assistant will report to the Assistant Director of CET and will provide direct administrative and operational assistance in support of business and clinical operations at CET.
We are looking for an individual who is excited about supporting a collaborative, dynamic team of professionals working to improve mental health care for youth and families. Individuals seeking experience in the mental health field prior to applying to graduate school in clinical psychology or another related field are strongly encouraged to apply. Individuals in this position have the opportunity to be exposed to a range of evidence-based treatments and shadow diagnostic interviews and treatment sessions. A minimum of two (2) year commitment is required for the position. Applicants representing a diversity of individual and cultural backgrounds are strongly encouraged to join our team!
Essential duties:
Administrative Responsibilities
- Coordinate the intake process for families by conducting in-depth clinical phone interviews with caregivers, coordinating with providers regarding client referrals, answering clinic questions, managing assessment scheduling, facilitating case assignment, and maintaining client waitlists.
- Participate in weekly supervision, assessment, and evidence-based practice meetings.
- Support clinical staff by managing confidential documents and preparing supplies and equipment for assessments and treatment sessions.
- Assist with office management services such as: checking in clients, processing payments, and communicating with clients via phone and email.
- Support revenue cycle management.
- Coordinate with Directors of CET to maintain compliance with Department of Public Health standards.
- Produce and distribute meeting minutes.
- Assist in advertising and marketing efforts, such as creating, updating, and distributing brochures and other marketing materials.
- Support the Directors of CET in other administrative and operational support as needed.
Clinical Responsibilities
- Administer, score, and interpret standardized assessment questionnaires and support undergraduate volunteers in these efforts.
- Assist in writing portions of diagnostic assessment reports and pediatrician letters.
- Administer behavioral assessments of children’s emotional and social development during initial evaluation.
- Use skills and principles of Parent Child Interaction Therapy (PCIT) to effectively engage in play with youth.
Supervisory Responsibilities
- Co-supervise a team of undergraduate volunteers.
Qualifications and Skills
- Education:
- Bachelor's degree (or foreign equivalent) in Psychology, or related field, from an accredited academic program.
- Experience:
- Proficient with Microsoft Office (Word, Excel, PowerPoint).
- Preferred:
- A career interest in mental health services.
- Knowledge of mental health, education, child welfare, and/or juvenile justice systems.
- 1-2 years of clinical experience with children.
- Experience with statistical analysis for quality improvement or evaluation purposes.
- Training:
- N/A
- Skills:
- Excellent interpersonal, organizational, and communication skills that allow for skillful interactions with caregivers, children, staff, undergraduate volunteers, and professionals from other fields.
- Strong project coordination skills.
- Ability to work and complete assignments independently.
- Must be able to demonstrate discretion and independent judgement while collaborating with a team.
- Must be flexible, have strong time management skills, and an ability to handle multiple projects at one time.
Cover letter and a recent resume required for consideration.
Logistics
Exempt/Non-Exempt:
Full-Time/Part-Time: Full-time
License/Certification: n/a
Salary: $38,000
Open Date: November 22, 2023
Onsite/remote/hybrid: Hybrid
Benefits
We offer Medical (Blue Cross/Blue Shield), Dental and Vision options; 50% discount on monthly MBTA passes, immediate enrollment into retirement, with company contribution (4%) and match up to (4%) after 2 years of employment. We offer opportunities to get involve in various department/organization improvement committees and activities. For a full list of benefits please visit our website at bakercenter.org/benefits
THE PRECEDING STATEMENT SHALL NOT BE CONSIDERED A DETAILED DESCRIPTION OF ALL THE WORK REQUIREMENTS OF THE JOB. THERE MAY BE OTHER DUTIES AND RESPONSIBILITIES REQUIRED TO ACHIEVE THE PRINCIPAL FUNCTIONS OF THE POSITION AND TO ADVANCE THE MISSION OF JUDGE BAKER CHILDREN’S CENTER.
Diverse and multilingual candidates are strongly encouraged to apply. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law.
Diverse and multilingual candidates are strongly encouraged to apply.
The Baker Center for Children and Families is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law.
Job Summary
Employment Term and Type
Regular, Full Time
Salary and Benefits
$38,000
Required Education
Bachelor's Degree
Required Experience
1 to 2 years
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