Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

The Senior Network Engineer will work as part of Global Network Services team to design and implement network infrastructure across a large diverse corporate environment. This position requires up to 20% travel in North America, mostly in the New England region.

MAJOR ACCOUNTABLITIES:

• Design, deploy network solutions across New Balance's enterprise network with a strong focus on firewalls (NGFW), overall network security, and network route/switch configurations.
• Provide excellent client service while evaluating enhancements to the global networks by making use of technical knowledge, experience, and an in-depth understanding of switching, routing, and data flows.
• Conduct related technical analysis & planning for deployment of evolving technology solutions, leveraging architecture standards and design guides. Contribute to the development of such standards.
• Interface with various stakeholders regarding projects and requirements for new tech & services.
• Prepare technical solution designs and proposals, applying existing standards to meet business requirements.
• Produce simple & concise documentation around project budgets, Implementation Plans, technical drawings, project management artifacts, and operational handoffs as necessary.
• Manage own small and medium projects, ensuring an effective amount of organization, communication with stakeholders, and delivery.
• Guide junior engineers and vendors through configuration and implementation activities.
• Serve as Tier 3 Support for network operations in corporate, retail, cloud and data center network environments. Support typically involves advanced troubleshooting, maintenance, repair, and integration activities upon escalation.
• Resolve issues by taking the appropriate corrective action or following the appropriate escalation procedures.

REQUIREMENTS FOR SUCCESS:

• 7+ years of related experience at multi-site medium and/or large enterprises; preferably with multinational enterprises.
• BS in Computer Science, Information Technology, or equivalent.
• Experience with designing, building, and monitoring LAN, MAN, WAN, internet, VPN, WiFi, data center network environments.
• Experience mentoring junior engineers.
• Strong understanding of data center network provisioning.
• Understanding and use of network management tools, experience deploying and managing firewalls/routers.
• Experience with deploying and managing multisite VPN solutions.
• Significant experience with Aruba Wireless Environment, Palo Alto Firewall, F5 Load Balancer, Cisco routing and switching, Microsoft Team and TCP/IP.
• Demonstrable ability to break down and analyze network communications at the packet level.
• Experience with deploying and managing load balancers and remote access VPNs, Next Gen Firewalls.
• Experience with Implementing Quality of Service in a Voice/Video integrated Network Environment.
• Knowledge of ITIL, and change management processes.
• Hands on experience with multiple platforms in a corporate environment including Windows, Linux, OSX, Cisco, and other platforms.
• Experience working on global network design ranging from Retail to Enterprise environments.
• Preferred (not required) experience with manufacturing and warehouse businesses.
• Self-starter with high energy to meet the needs of a demanding business and IT environment.
• Willingness and availability to work flexible schedules as needed (.e.g., for implementations or incident escalations), be available 24x7 for escalations, and potentially work in an on-call rotation that includes weekends. Ability to interact professionally and effectively with a diverse work force across the organization.
• Excellent communication skills (oral and written).
• Highly organized.
• Solutions-oriented.
• Customer-service oriented.
• Strong requirements gathering skills.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.