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/Objective Provide internal and external members with quality service through various communication channels, including phone, email, web chat and social media. Accurately process transactions and other member requests in a timely manner. Understand and explain all DCU products and services, identify members' needs, and cross sell appropriate products. Essential Functions
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Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc. Create written correspondence if issues were not resolved during the call Conduct provider outreach phone calls to collect missing information from medical providers. Route inquiries needing further inv
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include but are not limited to Receive and process customer scheduling requests via telephone, email or fax. Answer 100 150 incoming calls per week in a professional, accurate, timely, and courteous manner. Work closely with facility personnel to ensure customers follow delivery guidelines and requirements. Contact customer when problem loads arrive at the facility. Prepar
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Provide customers with professional service and assistance Making hotel and catering reservations for inbound and outbound aircraft Processing customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer service/hospitality experi
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The Customer Service Representative is engaged in handling orders, telephone and other inquiries from customers. Complies with customer service policies and procedures to ensure consistent customer service and satisfaction to our medical customers. Recommends corrective action, maintains records regarding customer requests and determines work procedures/schedules to exped
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United Rentals
- Boston, MA
Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting,
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United Rentals
- West Bridgewater, MA
Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting,
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United Rentals
- Smithfield, RI
Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting,
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United Rentals
- Shrewsbury, MA
Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the cust
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Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. Required Competencies Service Excellence Demonstrates a commitment to the MGH Mission, Standards of Behaviors, and department service vision. Enthusiastically conne
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Arrives, schedules, re schedules and cancels patient appointments in the Epic system Assists patients for updating hospital registration information Follows all safety guidelines/ policies to include correct patient identification, Hand Hygiene, etc. Prepares patients with appropriate documentation for imaging exams, including but not limited to the Falls Questionnaire, P
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This role offers a $750 sign on bonus to eligible external candidates. The Patient Services Coordinator II, under general supervision of the Clinic Practice Manager, provides administrative support to health care providers in a high volume ambulatory practice setting, functioning as the primary interface between the patient and the provider. The PSCII works to ensure a qu
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Answer inbound calls and emails with clients to resolve any issues, in a professional manner Accurately enter proprietary information into the system Ability to troubleshoot, independently Data entry Create and maintain records of customer interactions and transactions, including, but not limited to recording details of inquiries, filing complaints, writing thorough comme
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With direct supervision, the Patient Financial Counselor Conducts registration interviews to collect or update patient demographic, as well as financial, and relevant personal information ensuring its accuracy and integrity. Verifies insurance eligibility and benefits using automated eligibility systems, payer websites, or by calling the insurance carriers and determines
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Middlesex Savings Bank
- Westborough, MA
Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi
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